Refunds.
You can ask for your money back within 14 days of any payment for Synfonos Premium. You do not need to give a reason.
How long you have
Within 14 days of any payment for Synfonos Premium: buying Monthly, Yearly or Lifetime, or a renewal of Monthly or Yearly. After that, a subscription can still be cancelled at any time to stop it renewing. See the terms.
How to ask
- Write to emeteozturk@gmail.com from the email address you used at checkout, with "Refund" in the subject.
- Add the order or receipt number from the receipt email that Paddle sent you.
- You can also ask Paddle directly, through the link in that receipt email.
How you are paid back
Paddle is the merchant of record, so Paddle pays the refund back to the payment method you used. When we agree, we ask Paddle to issue it. How long your bank or card company takes to show it is outside our control.
What happens to Premium
The Premium licence ends. If it was a subscription, it is cancelled too. Your PC returns to the Free limits at its next licence check. Synfonos keeps working and nothing of yours is deleted.
Your account data
If you also want your account deleted, say so in the same message. See the Privacy page for what is stored.
Your rights
Nothing here takes away rights you have by law as a consumer.